When is the Solheim Cup 2023?
The Solheim Cup 2023 will take place from 18 September to 24 September 2023 at Finca Cortesin in Costa del Sol, Spain. For more information about venue and event, visit
https://solheimcup2023.eu/.
What offerings will Jet Set Sport/CoSport have for the Solheim Cup 2023?
Jet Set Sports will be offering pre-built 5-star hotel + hospitality pass packages for purchase as well as customized 5-star packages built to the client’s needs.
CoSport will be offering individual or group hospitality pass packages as well as 4-star pre-built hotel + hospitality pass packages.
How do I know I am purchasing hospitality passes and packages through an authorized source?
Jet Set Sports and CoSport has been appointed by Solheim Cup as the Worldwide Hospitality Partner for the Solheim Cup 2023.
How can I buy Hospitality Passes and Hotel Packages to the Solheim Cup 2023?
Fans interested in purchasing Hospitality Passes and Hotel Packages to the Solheim Cup 2023 should first register an account on
www.cosport.com or
www.jetsetsports.com . Further details on the Hospitality pass and hotel packages sales process will be posted to www.cosport.com and emailed to those who registered before sales begin. Residents worldwide will be able to purchase tickets from CoSport and Jet Set Sports
What are the different sales phases for hospitality passes and hotel packages?
TBD
Why is CoSport’s sales process and available inventory different than what the Solheim Cup is offering?
The Solheim Cup is selling grounds passes, which is a different product offering than what Jet Set Sports and CoSport will be offering.
Why is the exchange rate used to convert from Euro (EUR) to my local currency different than the market rate?
A fixed rate of exchange is applied to provide consistent pricing throughout the sales period (approximately April 2022-September 2023). Although the currency conversion rates may differ from the respective exchange rate reported today in publications of record, this same rate will be applied in the calculation of sale prices unless extreme currency fluctuation necessitates revision at CoSport’s discretion.
What methods of payment will CoSport accept?
Credit/Debit Card and Wire Transfer are the only methods of payment accepted by CoSport. Full payment is required at the time of purchase. Requests for wire transfers are only accepted for payments over $50,000 (USD) or the equivalent.
CoSport transactions on your bank statement will appear as follows:
- USA/Non-EU/EEA Countries: Jet Set Sports/CoSport
- Other EU/EEA: Jet Set Sports GmbH
How will CoSport/Jet Set Sports deliver my tickets?
A nominal shipping fee may be incurred if customers want to have their hospitality pass packages delivered to their mailing address of record on their CoSport or Jet Set Sports account.
What is CoSport’s refund policy on tickets?
Once your order is submitted, all sales are final, and the order is non-cancelable, non-changeable, and non-refundable. For additional information please consult the CoSport Terms & Conditions and Solheim Cup 2023 Terms & Conditions (available at
www.cosport.com or
www.jetsetsports.com or by contacting the team directly).
Will CoSport have ticket resale program?
Yes with further details to follow.
What notable Hotel and Hospitality Pass Package exclusions should I plan for?
Travel arrangements to/from Malaga are not included as a part of any Jet Set Sports / CoSport products. You should plan to secure airline tickets and proper documentation yourself (passport, trip insurance and a visa, if needed). Also plan for hotel incidentals and personal expenses during their trip.
How do I get to Finca Cortesin for the Solheim Cup 2023?
Dedicated guest transport is included in our hotel + hospitality pass packages. For customers purchasing hospitality pass packages, a parking pass is included with every 4 passes you purchase for your convenience.
What is Guest Registration?
Guest registration applies to all Hotel and Hospitality Pass Package reservations. This process is used to establish the end users of the package and to collect essential guest information needed to deliver your package. During Guest Registration you may specify dietary needs, preferred bed configuration, special preferences, emergency contacts, travel arrangements, etc. within the online Guest Registration system. Note that the fulfillment of special requests indicated in your Guest Registration are subject to availability and cannot be guaranteed. Guest Registration will close on or about August 17, 2023. All guest information must have been submitted by that time in order for special requests/services as noted in the package description to be considered by CoSport. Information entered into Guest Registration is kept in complete confidence and is accessible with respect to CoSport’s Privacy Policy.
What is CoSport’s refund policy on Hotel and Hospitality Pass Packages?
“Hotel and Hospitality Pass Package” orders are subject to a 5-business day change/cancellation policy from the time of purchase, in which CoSport must be notified via email regarding the change/cancellation. After the 5-business day period has elapsed, all sales are final. At that point, package purchasers are only eligible to change from one Hotel & Tickets Package to another of equal or higher value subject to availability. For additional information please refer to CoSport’s Terms and Conditions.
Does CoSport work with Travel Agents?
Yes - Travel Agents should visit CoSport’s Travel Agent portal by clicking the “Are You a Travel Agent?” link located at the top-right corner of www.cosport.com. This portal includes all necessary information dedicated to agents, including how to designate yourself as an agent, eligible products agents can purchase, commission process, guest transfer/registration, and more.
I am experiencing technical difficulties with your website. What should I do?
Please send CoSport a screen shot of the error message and as much details as possible using the Contact Form on
www.cosport.com with the Question/Comment Category “Website Help.” CoSport’s IT team will review the error, and we will contact you to provide further instructions. For the best viewing experience, CoSport recommends using Google Chrome as a browser.
I have a media request and would like to schedule an interview. Who should I contact?
Please send an email using the Contact Form on
www.cosport.com with the Question/Comment Category “Media Inquiry.” Please also include a list of questions and your deadline. We will share your inquiry with the appropriate person.